HostReach.com - Reaching for better Web Hosting

Refund Policy

We have a refund policy of how refunds are handled here at HostReach. We also outlined guidelines for you in order to get your refund.

  • You are eligable for a refund until 7 days after purchase. No Questions asked, but feedback is welcomed.
  • If your account is suspended for violation of Terms of Service, You are ineligable for a refund
  • If you chargeback or defraud using the payment method of your choice, You are inelgiable for a refund.
  • We try to be fair about refunds and dealing with your money, We are not here to have a bad business, or practice bad business. We are here to deliver a service that is 100% faithful and true to our clients. With that being said, If you would like a please open a ticket with support and it will be handled as soon as possible. If you are out of the 7 days, open a ticket and discuss your options with a member of the staff. We will try to work it out with you.

    Please note while we offer a refund, not all items you buy are refundable which means you will not be able to get a refund on items such as:

  • Licenses - Any extra license that you purchase through us are non-refundable
  • IP Addresses - If you purchase an IP address for you hosting account it is non-refundable.
  • cPanel Control Panel
    We only use the best here at HostReach, Providing you witht he tools to do the job at hand is what we are here for. cPanel is a leading control panel for linux web hosting and is the best you can get.
    Softaculous
    Most of the time softaculous comes in handy when trying to get your site up and running, It offers tools and other scripts to make your websites beautiful to making them fully funtiioning for all to use.